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Simulators
  

• PIX/ASA
• Router
• Switch
• Wireless
• VPN
• Modem
Certifications
  

• CCNA
• CCSP
• CCNP
• CCNP ONT
 • CCNP ISCW
• CCNP BCMSN
• CCNP BSCI
• CCVP
• Wireless
• Net. Security 1/2

FAQ Page

1. Does the standard version contain all the simulators and challenges?
Yes! This is our most asked question ... the standard version includes router, switch, PIX/ASA and Aironet 1200 simulators, along with hundreds of challenges for CCNP, CCNA, CCSP, and so on. A key feature is that it includes new up-to-the-minute certification examples for CCNP ONT and ISCW, along with uniquely covering CCSP and Wireless certifications. Currently there are: 225 router labs, 140 switch labs, 140 PIX/ASA labs, and 80 Wireless labs, and lots of MCQs and fun activities ... and top-rate support!

The Standard version contains CCNA, CCNP, CCSP, Wireless, Network Security 1 and Network Security 2, whereas the Premium adds CCVP and some additional CCIE challenges, along with a second licence. It you try the demo, the standard version contains most of the challenges contained in it, the main difference is that you do not get CCVP or the second licence.

If you have to view the range of challenges: [View Challenges]

2. Can I run a demo of the software?
Yes. It's at: [Install Demo]

3. When will I receive my installation code?
We manually check all the registrations, and it can take up to 24 hours for us to process your registration. Most of the time it will take ess than 12 hours, after which you will receive an email with your unique code. You should always receive a download link, and once you register you will receive a confirmation email. If you have any questions, contact support(at)Networksims.com.

4. Do you require a site licence for your organisation?
Please contact support(at)Networksims.com and they will help you with flexiable licencing. The product is used by several educational organisations around the World.

5. Do you require to re-install the package?
Please contact support(at)Networksims.com and they will help you with your re-installation.

6. Can I design my own challenges?
We've been working on adding as many challenges and tests, and have not had time to create a designer. If there is a demand for this time for functionality, please say, and we will try and create one.

7. Are the challenges relavent for certification?
Yes. We have gone through all the main certifications and created challenges which are based on the requirements. At present the new CCNP ONT and ISCW are being added. These should match the requirements on the new certifications, along with giving experience of Quality of Service and Security on Cisco devices.

8. Why is the product so inexpensive?
We believe that our approach to teaching networking is a good approach, and the licence fee allows us to develop the product so as to enhance educational objectives.

9. Can I buy the textbook associated with the simulators?
Yes. At present the challenges are defined in a CHM file, but a textbook will soon be available with all the challenges, and with all the associated theory. If you are interested in this text book, please contact support(at)Networksims.com.

10. What do I do if my installation program has timed-out.
Please contact support(at)Networksims.com.

11. Can you update the simulators based on my teaching requirements?
Yes. We can be-spoke the package in whatever you want. This allows trainers to define their challenges, and for the package to have unique menu options which integrates with their teaching. It also allows trainers to support remote learners.

12. Can I set on-line assessments for my students/trainees?
Yes. We are currently testing this system, but within a few months we should have a system in which you can define your challenge, and the students then login and take the test. The system will then return all the details of the test, such as the commands used, the time taken, and so on.

13. Will I get educational support?
Yes. If you have a query on any part of the challenges, send an email to support(at) Networksims.com, and we will try and help.

14. Do I need a Paypal account?
No. You should be able to pay using a credit card, via the Paypal site. Paypal has been used as it is a crediable site, which is trusted.

15. Can I get a refund?
Yes. You must uninstall the product, but must inform us within one day of your purchase.

16. Can I install it on other computers?
Yes, for Standard and Premium you can install it on two hosts.

17. Do you have challenge solutions?
Yes. There are a few at: [Challenge Solutions]

18. Installing on Microsoft Vista
NetworkSims should work perfectly in Vista. If there are problem, please try the following:

Permission Rights. For this, either use the method at:

http://vistafaqs.com/viewfaq.aspx?faq=105

or

1. Select Computer from the menu.
2. Navigate to the c:\ folder.
3. Right-click on the netwsims folder and select Properties.
4. Select the Security tab.
5. Select the Edit button on the Change permissions option.
6. A range of users are shown. On the Users, click on the Full Control and Modify options. This will give the current user the opportunity to generate the required files.

The simulators also use Flash, and Vista does not install Flash by default, so install it from:

http://www.adobe.com/products/flashplayer/

The Flash installer may quit during install, so navigate to C:\Program Files\Mozilla Firefox\Plugins and run NPSWF32_FlashUtil. We will be building a version which does not have Flash, soon.

19. Do you have problems in running in the program?
Is so you may need to install an updated .NET Framework, such as:

Download .NET 1.1 Framework

or

Download .NET 2.0 Framework

20. Do you have problems with Windows 2000 or with Flash Direct X?
You may need the most up-to-date Flash plug-in from:

Download Flash

21. Does the simulator run in VMWare?
No. We do not allow the simulator to run in a virtual environment.